Legal

Terms and Conditions

Last updated: April 7, 2026

1. Agreement to Terms

By accessing or using ScaleFactor (the “Service”), you agree to be bound by these Terms and Conditions. If you do not agree, you may not use the Service.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into a binding agreement to use the Service. By using the Service, you represent and warrant that you meet these requirements.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to misuse the Service, including by attempting to gain unauthorized access, interfering with its operation, or using it for any unlawful purpose. We reserve the right to suspend or terminate accounts that violate these terms.

5. Intellectual Property

The Service and all content, features, and functionality are owned by ScaleFactor and are protected by intellectual property laws. You retain ownership of any content you submit, but grant us a license to use it to operate and improve the Service.

6. AI-Generated Content

ScaleFactor provides insights, recommendations, and other outputs generated by artificial intelligence. These are provided for informational purposes only and should not be considered professional financial, legal, or business advice.

7. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

8. Limitation of Liability

To the maximum extent permitted by law, ScaleFactor shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

9. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including if you violate these Terms.

10. Changes to Terms

We may modify these Terms from time to time. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

12. Contact

Questions about these Terms may be directed to leo@scalefactor.ai.